FTTH Operations Analyst - Data-Driven Performance Optimization

Join Binajasa Sumber Sarana as an FTTH Operations Analyst and play a pivotal role in transforming raw operational data into actionable insights that drive performance excellence in our Fiber-to-the-Home (FTTH) network. This is a unique opportunity for analytical minds to leverage their skills in Cibinong, Jawa Barat.

In this role, you'll dive deep into our FTTH operations, analyzing network performance, customer satisfaction, and operational efficiency. You'll use tools like Power BI, Tableau, and SQL to uncover trends and patterns, then translate these insights into strategies that enhance our network's reliability and customer experience.

📋 Tanggung Jawab Pekerjaan

• Analyze and interpret FTTH operational data to identify trends and areas for improvement.
• Develop and maintain dashboards using Power BI and Tableau to visualize key performance indicators (KPIs).
• Write and execute SQL queries to extract and manipulate data from our operational databases.
• Collaborate with the operations team to implement data-driven solutions that enhance network performance.
• Conduct regular data audits to ensure accuracy and completeness of our operational records.
• Prepare reports and presentations for stakeholders to communicate data insights and recommendations.
• Stay updated with the latest industry trends and best practices in network operations and data analysis.
• Provide training and support to team members on data analysis tools and techniques.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience in data analysis, with a focus on network operations or telecommunications.
• Proficiency in SQL, Power BI, and Tableau.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Familiarity with FTTH network operations and technologies.
• Ability to work independently and as part of a team.
• Certification in data analysis or related field is a plus.

🛠️ Keahlian

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